Congregations seeking to transform naturally talk about “we” rather than “us” and “them.” They may be a congregation of multiple birth generations–perhaps even up to five. They may be a congregation of multiple worship services which meet at different times and have a different style. They may be a congregation with a lot of long-term members and an increasing number of short-term members. They may be a congregation of a lot of older members and a good number of younger members.
In these cases it is easy to talk about “them” and “us.” Wise congregations talk exclusively about “we.”