Congregations seeking to transform know the people with whom they are ministering by name and needs rather than number. They seek to personally connect with people and to get to know them in-depth. They see every person as a person of worth created in the image of God to live and to love.
In fact, they understand that to be missional in nature that the reaching out beyond themselves is not a project to fulfill, or a program to make successful. It is about a holistic ministry and a depth of care for people by name and personality.