Some congregations have declined to the point they cannot pay for outside assistance and expect their denomination to help them for free. While this situation is partially understandable, it does represent a desperation point that should have been recognized and addressed earlier.
If a congregation’s heating system breaks they are going to rally to pay for it to be fixed. They are not going to use someone’s brother-in-law who fixed his home system when it broke. How much more valuable is it to them to get the expert assistance they need to empower transition, change, and transformation in their congregation?